Understanding MSPs

A managed service provider (MSP) offers IT services along with active administration and support either on-site or remotely.  Services include computer, access control, video surveillance, network design and web development.

For a small business, a managed service provider gives you an alternative to an in house IT department.  We manage routine IT tasks, freeing up internal staff to focus on more important projects.

Break/fix companies provide traditional IT services:  you break your technology, they come and fix it for you.  With the rise of cyberattacks these days, malicious hackers make money by breaking your technology – and it’s not always possible to fix what they break.  Managed services proactively prevent cyberattacks by keeping your systems updated and secured around the clock.  The best managed service providers will also get to work fixing your systems when you need them to, meaning managed IT service providers can often be break/fix providers too.

It all depends on the number of users, computers, and servers you have in your workplace.  After speaking with you about your requirements, ITS will make a custom proposal that covers all your equipment and provides the services you need to keep your business running smoothly.

ITS acts as an extension of your team to either fill gaps, add specialized expertise or expand coverage.  You can choose to co-manage your IT so we can work together to provide the best solutions for your company.

ITS offers managed and unmanaged services to our clients in Southeastern Michigan.

Managed IT services are so important in the fight against cybercrime that, even though we don’t know your location, we can assure you that there are IT companies near you.  In Southeastern Michigan, where we’re located, there are hundreds of MSPs.  Choosing the right IT company or managed service provider can be hard, but going local is a smart choice!  Local MSPs are often easier to work with than a nationwide provider, so check to see where a managed service provider is located before you add them to your list.

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